Employers generally have the right to require mandatory overtime as needed, and employees usually cannot refuse your request that they work overtime. Some employers will need employees to work mandatory overtime only on an intermittent basis due to business needs, but other employers will require mandatory overtime of employees on a regular basis. There are limitations on mandatory overtime under certain Wage Orders and union contracts. Your organization policy can also place limitations on mandatory overtime.
If you will require mandatory overtime on a regular or even occasional basis, consider making mandatory overtime part of the employees’ essential functions in job descriptions. This will assist in evaluating reasonable accommodation requests and performance issues. In addition, you are making it clear that the job for which the employee is hired requires overtime and that working overtime is expected of the employee.
Also, ensure that your policy is clear and your practice of implementing mandatory overtime is consistent.
Depending on your scheduling needs, how you implement mandatory overtime may vary. Some workplaces may require pre-scheduling of mandatory overtime. Others may solicit volunteers to work overtime on a daily or weekly basis. You may wish to consider a lottery process to ensure mandatory overtime is shared equally among the employees whose jobs require it.
If you require mandatory overtime, employees who consistently avoid working it should be dealt with under your disciplinary policy. Use caution, however. If an employee can’t work mandatory overtime due to a medical or religious issue, your duty to engage in the interactive process to find a reasonable accommodation may apply.
Limitations on mandatory overtime are included in specific Wage Orders. The following Wage Orders limit the maximum number of hours in a week and prohibit the employer from demanding overtime hours that exceed these limitations: