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Conduct an investigation into the surrounding circumstances and document any findings.
You can use information that you obtain through this investigation to prevent similar injuries in the future. Investigations should include interviews with coworkers and other witnesses and securing any circumstantial evidence, including machinery, products, ladders and hand tools that may have been involved in the injury.
This early information is often crucial for your insurance carrier or claims administrator, especially regarding what specific body parts were injured and how. Often, as time goes on, an employee's workers' compensation claim expands to include other body parts. It is helpful in these cases for the insurance carrier or claims administrator to have an exact history immediately following the injury for reference. It may help them decide whether or not newly added body parts or injuries were actually injured at the time of the incident.
Take corrective action to eliminate any workplace hazards that may have been discovered as a result of the injury or the investigation.