Employees and former employees have the right to access their personnel files. It is important that you store and maintain personnel records in a manner that is required by law.1
The law also specifically details where and how the records must be made available, including copies, what information can be excluded or redacted from the file, and penalties for failure to comply. The law lists employee rights and employer obligations.
An employer is required to maintain a copy of each employee’s personnel records for a period of not less than four years after termination of employment. 2
Every current and former employee has the right to inspect the personnel records that the employer maintains relating to the employee’s performance or to any grievance concerning the employee.3
Current and former employees have the right to not only inspect the file but also to receive a copy of the contents. If a copy is requested, the employee or former employee can be charged the actual cost of copying.4
Employees have the right to designate a representative to conduct the inspection of the file or receive a copy of the file. The representative must be authorized in writing by the employee or former employee to inspect or receive a copy of the personnel file.5
Employers may take reasonable steps to verify the identity of a current or former employee or his or her authorized representative.6 For example, the employer may request a driver’s license or valid photo ID.
The employer may designate a representative to handle requests for access to personnel records.7
Any request to inspect or copy personnel records must be made in writing by the current or former employee, or his or her representative.8
While the law states that the employer should make records available at reasonable intervals and at reasonable times, the law imposes specific deadlines for allowing inspection or producing copies:
For current employees, the employer must make the records available for inspection, and, if requested, provide a copy, at either:11
If the employee is required to inspect or receive a copy at a location other than the place where he or she reports to work, the employee cannot lose compensation for the time away from work.
For former employees, the employer must make the records available for inspection, and, if requested, provide a copy:12
If a former employee was terminated for a violation of law, or employment-related policy, involving harassment or workplace violence an employer may comply with a personnel records request by either:13
An employer is not required to comply with more than 50 requests under this statute to inspect and receive a copy of personnel records filed by a representative(s) of employees in one calendar month.14
An employer is not required to comply with more than one request per year by a former employee to inspect or receive a copy of his or her personnel records.15
If an employee or former employee files a lawsuit that relates to a personnel matter against the employer or former employer, the right to inspect or copy personnel records ceases while the lawsuit is pending.16
The question often arises as to what should be kept in an employee’s personnel file. Some information should be kept separate from the personnel file. California law mandates that employers establish appropriate procedures to ensure all employee medical records and information will remain confidential and will be protected from unauthorized use and disclosure.
One appropriate procedure for ensuring confidentiality is to establish a second file for each employee for information protected by privacy laws. This confidential file may contain medical records and any other sensitive information, such as private financial records. For more information, see Keeping Employee Information Private.
But aside from these type of privacy limitations, the decision regarding what information to place in an employee’s personnel file depends on your company’s practices and should take into consideration who has access to the file. The following types of information could be included in personnel files:
What you decide to include in the file may depend on who has access, and you may even decide to have more than one type of file — one for direct supervisors that includes information such as performance evaluations and absence records (excluding medical information) and another for your human resources manager that includes payroll information and more sensitive information, such as wage garnishments or investigative files. If, for example, your company only allows your human resources department to access the entire file, your company may feel comfortable including a wide variety of information in the personnel file.
An employee’s right to view their personnel file does not apply to:18
The law provides that violation is an infraction.19 It also permits a current or former employee or the Labor Commissioner to recover a penalty of $750 from the employer if the employer fails to permit inspection or copying within the times discussed in the law. The current or former employee may also bring an action for an injunction to force compliance and may recover costs and attorneys’ fees.20
1. Lab. Code sec. 1198.5
2. Lab. Code sec. 1198.5(c)(1); Gov. Code sec. 12946
3. Lab. Code sec. 1198.5(a)
4. Lab. Code sec. 1198.5(a)(b)
5. Lab. Code sec. 1198.5(e)
6. Lab. Code sec. 1198.5(g)
7. Lab. Code sec. 1198.5(f)
8. Lab. Code sec. 1198.5(b)(2)
9. Lab. Code sec. 1198.5(b)(2)(A)(ii)(B)
10. Lab. Code sec. 1198.5(b)
11. Lab. Code sec. 1198.5(c)2)
12. Lab. Code sec. 1198.5(c)(3)(A):
13. Lab. Code sec. 1198.5(c)(3)(B)
14. Lab. Code sec. 1198.5(p)
15. Lab. Code sec. 1198.5(d)
16. Lab. Code sec. 1198.5(n)
17. Lab. Code sec. 1198.5(g)
18. Lab. Code sec. 1198.5(h)
19. Lab. Code sec. 1198.5(m)
20. Lab. Code sec. 1198.5(k)(l)